AI · Enterprise AI
AI Assistants That Do Not Hallucinate Policy
Grounding enterprise assistants in curated knowledge so answers stay accurate, auditable, and brand-safe.
2Logics Engineering4 min readPublished 18 March 2026Updated 2 May 2026IntermediateProduct · Risk · Engineering
Grounding beats clever prompting
Enterprise assistants fail when they invent policy. Retrieval over curated corpora, citation of sources, and refusal when confidence is low are more valuable than fluent improvisation.
Evaluate before you scale
Ship a golden set of questions with expected behaviours. Track refusal quality as carefully as answer quality. Human accountability remains on every high-stakes path.
type EvalCase = {
question: string;
mustCite: boolean;
mustRefuse?: boolean;
forbiddenClaims: string[];
};Governance is a launch gate
Logging, redaction, and role-scoped knowledge keep assistants inside organisational policy. Treat AI features with the same security review as any other data-access surface.
AI accelerates clarity; humans retain delivery accountability.